|
|
Our Guarantee
Your order will be hand-delivered by one of the finest florists in the industry. To ensure the beauty of your gift, we minimize any substitutions in fulfilling your order. Occasionally, containers for the arrangement may vary based on availability. Special care will be taken to maintain the style and colors of the arrangement, using flowers of equal value if certain flowers in various parts of the country are not available. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color if it is not available.
We are committed to doing our best to resolve all issues regarding flowers that were not delivered to your satisfaction. If you have any concerns about your order, you may contact us by submitting the form below:
We value your continued business and thank you for choosing Faith and Flowers.
What are my payment options?
We accept Visa, MasterCard, Discover and American Express. As a Trustwave secured site, all transactions on our site are as secure as possible. Before proceeding with an order, we make an effort to obtain an authorization on your credit card at the point of sale. If there are any problems with securing and authorization, you will be notified as soon as possible via the phone or email.
Will I receive a Confirmation E-mail for my order?
Yes, you will receive an email immediately following your online purchase. Please enter a valid e-mail to ensure you receive your confirmation. We also recommend that you print and maintain a copy of your confirmation e-mail. Please add info@faithandflowers.com to your e-mail address book and to your Safe Senders List.
Will I be charged sales tax?
In compliance with state and federal tax laws, sales tax will be charged on all orders for delivery in the following state: Arizona.
Do I have to enter a phone number?
If there is an issue that arises with the delivery of your floral bouquet or if there is any information that we may need to help us process your order, it is helpful for us to have a valid phone number to contact you. We will make every attempt to resolve the issue before contacting you.
Can I cancel my order at anytime?
If an order is in the process of being delivered, we are unable to cancel your order. However, if you need to make a change to an order or have a concern, please contact us immediately at info@faithandflowers.com and we will help you in the best way possible.
|
